Customer Equipment/Asset Management made easy
Customer equipment/asset management software is one of the key aspects of Field Service Management Software that reduces support calls and and increase customer's satisfaction levels with pro-active equipment/asset maintainance.
Start Free - 1 User
Benefits
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Equipment Service History
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Easily make Job for the Equipment
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Information through Custom Fields
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Attach document and photos
Many Reports
- Equipment Service Overdue
- Upcoming Equipments for Servicing
- Sort Equipment based on Customer
Empower your Mobile team
Work effectively with real-time data and access to information. With our mobile maintenance app, mobile teams improve their productivity and log the work more accurately
Create new assets, view asset of the customers, capture location of the assets. Create new jobs for the assets and log the work done on the assets.
Streamline Assets Management Using Mobile
Managing a asset manually is very challenging and distressing. Tracking what and when needs to be done and who is working on it can be a tedious job.
ServiceFolder provides the mobile staff to track the assets on the field and make appointments with the customers. The mobile staff can also create new assets and log the work done on the assets and capture the location of the assets.
Equipment Maintenance Service Software Solutions for Small Businesses
With ServiceFolder, you have access to a full range of industry-specific small business Equipment Maintenance service management software solutions that will streamline paperwork, keep your company organised, and keep your clients informed.
Our Equipment Maintenance service management software will allow Equipment Maintenance service professionals and your office staff to manage your workforce, equipment, and time from any computer or mobile device. We make your life easier by automating workflows and enabling real-time job assignment so that your team can return to the job site, where it matters most.
Track Jobs & Work Orders
- Technician assignment
- Track Products sold/services for the job
- Team Calendar at a glance
- Advanced reports
Customer Equipment/Asset
- Track the customer equipment
- Track the Asset servicing schedule
- Complete history of the equipment servicing
Google Maps
- Track technician's locations
- Search customer address directly on Google Maps
Automate SMS/Email
- Schedule a notification to be sent to the customer or technicians
- Complete control on the date and time of the notification
- Schedule using Mobile or Internet Browser
Customer Portal allows customers to
- View Jobs
- View Invoices
- View Quotes
- Create a new job
Invoice & Receipts
- Create part or full payment receipts and invoices
- Additional charges like Labor for the whole invoice
- Add discount for line items in the invoice
- Create a new job
Choosing the right Equipment Maintenance Service Management Software
Maximize Equipment Value With Equipment Maintenance Service Management Software
Equipment maintenance is a crucial aspect of any organization's operations. Proper maintenance ensures that equipment runs efficiently, reduces unscheduled downtime, and extends the lifespan of equipment
Asset management software should help organizations maximize the value of their equipment maintenance programs.
Equipment and Asset maintenance software should provide a range of features that make it a must-have tool for facility and maintenance managers. These features include:
- - Preventive maintenance scheduling
- - Asset management
- - Work order management
- - Inventory management
- - Reporting
Additionally, a equipment maintenance software should offer mobile access, which allows technicians to access equipment information, work orders, and asset history from their mobile devices. This feature ensures that technicians have the information they need to perform their tasks efficiently and effectively.
By using equipment management software, organizations can reduce unscheduled downtime, increase productivity, improve safety and compliance, and extend the lifespan of their equipment.
Benefits of using a Equipment Maintenance Management Software
The benefits of using a Equipment Maintenance Management Software include a streamlined preventive maintenance process, improved equipment reliability, and enterprise asset management for cradle-to-grave tracking, which ultimately maximizes the value of equipment maintenance software.
With Equipment Maintenance Management Software, facility and maintenance managers can cut unscheduled downtime and extend the life cycles of their equipment. This is achieved by identifying weak spots and closing gaps in equipment management, allowing for critical repair-or-replace decisions to be made based on accurate and reliable data tracked in the system.
Moreover, a Equipment Maintenance Software should offer interactive site plans and floor maps for equipment tracking, which allows for the scheduling of preventive maintenance inspections and tasks. With Equipment Maintenance Software, technicians' work productivity is boosted, and safety and compliance with government standards are improved.
The a Equipment Maintenance Software should also equipment maintenance and repair support, as well as vendor and inventory management for third-party vendors, ensuring the right part is available at the right time for the right price. The robust reporting module further provides easy-to-understand graphs and KPIs, allowing for better decision-making and maximizing equipment value.
Equipment Maintenance Service Inventory Management Software
Inventory accuracy is higher when you use Equipment Maintenance service inventory management scheduling software to handle your entire Equipment Maintenance service inventory. Choose Equipment Maintenance service scheduling software that handles multi-location inventory with detailed reports at every location. Our service software solutions for small business helps with the adjustments caused by irregularities like your inventory expiring, customer returns, and lost stock from leakage or damage.
Features of Customer Equipment Management Software
One notable aspect of Customer Equipment Management Software is its work order mobile application, which provides on-site support for technicians and allows for efficient management of maintenance tasks. This feature is particularly useful for industries with a lot of moving parts and equipment, such as manufacturing plants, where technicians need to be able to access work orders and equipment data on the go. Additionally, the mobile app includes features like barcode scanning and photo attachments, making it easy for technicians to track and document their work.
Finally, Customer Equipment Management Software should be designed with both management and technicians in mind, with features like vendor management and equipment inventory management that make it easy to keep track of parts and supplies.
Create Job Directly from the field
Our field service mobile app gives flexibility to your equipment service engineers. The engineer can also add customers into the field service software for the company. The field service mobile app is used to communicate with customers, receive alerts for a job status update, and record the services & costs of work performed.
Software for work orders
Software for work orders is a digital tool that enables businesses to manage their work orders in a streamlined and organized way. This type of software is commonly used in industries such as field service management, maintenance, and construction, where work orders are a fundamental part of the daily operations.
Dispatch software:
Dispatch software can be used in a variety of industries, including HVAC, plumbing, electrical, and landscaping. By automating dispatch operations, businesses can improve their response times, reduce costs, and enhance customer satisfaction. Dispatch software can also provide real-time visibility into technician location and job status, allowing businesses to make informed decisions and adjust schedules as needed
For small firms that want to enhance their operations, boost customer happiness, and maintain competitiveness in the market, equipment service management software is an essential tool. However, choosing the best one for your company might be difficult given the abundance of possibilities. When selecting the best field service management software for your company, important factors to keep in mind include
Features
It's crucial to select equipment service management software with the capabilities you require for efficient operation of your enterprise. This covers managing resources, tracking jobs in real time, and more.
User-Friendliness
It's crucial to pick software that is simple to use and user-friendly. This will make it easier to guarantee that your staff can utilise the software effectively and efficiently.
Integration
Choose equipment service management software that integrates with your other business systems, such as your CRM or accounting software. This will help to streamline your operations and improve your efficiency.
Scalability
Make sure that the equipment service management software you choose is scalable and can grow with your business. This will help to ensure that the software continues to meet your needs as your business grows.
Support
Choose equipment management software that comes with good customer support and training options. This will help to ensure that you are able to get the most out of the software and resolve any issues quickly and efficiently.
Try Now
ServiceFolder's field service scheduling software free plan is perfect for small businesses with up to three people or less. It includes time tracking, scheduling, and mobile app features that make it one of the best mobile field service management software solutions for small businesses available. It is perfect for any small business company within the field service industry that wants to use technology to increase performance and productivity.